Got questions?

If you have any questions about your banking options refer to the ENQUIRE links, or call a banking specialist.

Member Care Centre
1300 362 216
ENQUIRE ENQUIRE

We’ve developed a comprehensive guide designed to help you cope with the administrative tasks that come with the loss of a family member or friend. 

It includes practical advice on what you need to do and when, along with what you can expect from MOVE Bank to make your role easier. 

If you need advice about the broader responsibilities of an Executor or Administrator, including applying for Probate, please seek the guidance of Centrelink, the Public Trustee’s Office or your own solicitor or financial advisor.

Deceased Account Notification Form

You can notify us about the passing of a member by completing the from below. We will be in touch with you within 7-10 business days to let you know what is required to settle their account(s).

 

 

Download Guide

Access our “Guide to Finalising Deceased Accounts” for assistance with settling a deceased member’s accounts.

Got questions?

If you have any questions about your loan options refer to the FAQ links, or call a loans specialist.

Member Care Centre
1300 362 216
ENQUIRE ENQUIRE